The most common question after price is: can the whole family use one Glomax8K subscription? Yes, with one distinction that decides everything — the difference between installed and playing.
How to count the screens you need
Think about your busiest evening, not your average one. How many people are watching something different at the same moment?
| Household | Typical peak | Connections to ask for |
|---|---|---|
| One person, several devices | 1 screen | 1 (standard) |
| Couple, one TV most nights | 1–2 screens | 1, or 2 if you watch separately |
| Family, TV + kids room | 2–3 screens | 2 or 3 |
| Big family or shared house | 3–5 screens | 4 or 5 |
Not sure? Run the free trial for an evening and simply notice how many screens are in use at once.
What happens if you go over
If more screens try to play than your line allows, the newest one is refused or the oldest is stopped, depending on the app. Nothing breaks permanently; close one stream and the other works again. Regularly going over is the sign you need another connection.
Sharing with friends outside your home
A line is for one household. Sharing it with another home pushes it over the limit, causes cut-outs for everyone and can get the login reset. A second, separate line is cheaper than the arguments.
Adding screens to an existing plan
- Message us on WhatsApp with your username and how many screens you need.
- We confirm the price for the extra connections on your plan.
- After payment, the same login simply allows more screens. Nothing to reinstall.
Tips for multi-room homes
- Give each room a wired connection or a mesh Wi-Fi point if you can; several 4K streams add up quickly.
- Four 4K screens need around 140 Mbps together. Check your plan from your internet provider.
- Use the same app everywhere so favourites and settings feel familiar in every room.
One login, every room
Tell us how many screens you need when you order. Every plan works on every device.
Questions about this
Yes, on as many as you like. The limit is on how many screens play at the same moment.
One simultaneous connection as standard. You can ask for up to five when you order.
One of the streams is stopped or refused. Close one, or add a connection to the plan.
No. A line is for one household. Sharing it causes cut-outs and can get the login reset.
The Glomax8K support desk
Written by the same team that answers your messages at 2 a.m. Everything here comes from real tickets — the fixes that worked, in the order they usually work. Something still not right? Message us on WhatsApp.